How Products Arrive

To keep shipping safe and free, our go-karts, buggies, ATVs and UTVs ship partially assembled in a protective steel or wooden crate. The main frame, engine or motor, and drivetrain are already installed.

Final Assembly Required

Times are estimates for someone with basic mechanical skills. An owner’s manual, assembly guide and basic tool kit are included.

Before Your First Ride

• Gas models ship without fuel. Check the engine oil level and add oil if needed before starting, then add fresh unleaded fuel
• Electric models: fully charge the battery with the included charger before the first ride
• Check tire pressure, brakes, throttle and steering
• Check that all nuts and bolts are tight
• Read the owner’s manual and safety warnings

Assembly Support

Need help? Our team can guide you step by step by phone, email or 24/7 live chat at no cost. You may also hire a local powersports dealer or mechanic. Professional assembly service is not included in the product price, and Moozgo is not responsible for third-party assembly charges.

Assembly and Your Warranty

Your 2-year warranty stays valid when the product is assembled according to the instructions. Damage caused by incorrect assembly is not covered.

Missing or Damaged Parts

If any part is missing or damaged when you unpack, contact us within 48 hours of delivery with photos. We ship replacement parts free of charge.

Returns After Assembly

Assembled items can still be returned within 30 days of delivery (refund within 30 days), provided they are unused and have no fuel or oil added. There is no restocking fee. The customer pays return shipping unless the item arrived damaged, defective or incorrect. See our Refund & Return Policy.