Warranty Duration

Every go-kart, buggy, ATV and UTV sold on moozgo.com includes a 2-year warranty starting from the date of delivery. The warranty applies to the original purchaser who bought directly from moozgo.com.

What’s Covered

• Defects in materials and workmanship under normal use
• Frame and welds
• Engine and internal engine parts (gas models)
• Electric motor, motor controller and lithium-ion battery (electric models)
• Transmission, CVT and drivetrain components
• Electrical system, wiring, ignition, switches, starter and lights
• Suspension components such as shocks and A-arms (defects only)
• Steering system and brake system components (defects only)

What’s Not Covered

• Normal wear items: tires, brake pads, drive belts, chains, sprockets, spark plugs, filters, bulbs, fluids and seat covers
• Damage from accidents, crashes, rollovers, abuse, misuse or neglect
• Racing, competition, stunt riding or commercial rental use
• Damage from improper assembly or not following the owner’s manual
• Unauthorized modifications, aftermarket parts or repairs by unqualified persons
• Lack of routine maintenance, wrong fuel or oil, or riding without oil
• Water damage from submerging the vehicle, and damage from fire, flood or weather
• Cosmetic wear, scratches, fading and rust from normal use or storage
• Products bought from unauthorized sellers

How to Make a Warranty Claim

1. Contact us at Support@moozgo.com or +1 (205) 681-6677 with your order number.
2. Describe the problem and send clear photos or a short video.
3. Our team troubleshoots with you, because many issues can be fixed quickly with guidance.
4. If a defect is confirmed, we repair, replace or provide replacement parts under warranty.

Replacement Options

Depending on the issue, Moozgo will provide free replacement parts shipped to you, arrange a repair, or replace the product with the same or an equivalent model. Moozgo pays shipping on approved warranty parts and replacements.

Damaged or Defective on Arrival

If your product arrives damaged, report it within 48 hours of delivery. If it is defective on arrival, you may choose a replacement or return it within 30 days of delivery for a refund within 30 days, with no restocking fee. Moozgo pays return shipping for damaged, defective or incorrect items. See our Refund & Return Policy.